What is the Coach Mpilo AI health coach?
It is a free service that you can use on WhatsApp anytime to get confidential information, advice, and support on relationships, sex, love, family, friends, HIV, TB, and your general health and wellbeing. It is specifically designed to support people living in South Africa.
Sometimes you just need someone to talk to…
… about how you’re feeling right now - Is this headache or stomach ache an issue, something to worry about or not? Maybe it’s a question you forgot to ask last time at the clinic, something you were unsure about or afraid to ask.
Well, you can stop worrying and second-guessing.
Your AI health coach has all the time in the world for you and is even available in your space, on WhatsApp, 24/7 - anytime, day or night.
AI coach can be totally trusted. There is no judgement or gossip to be concerned about.
Who is this AI health coach?
Coach Mpilo is trained using the latest policies and guidance from the National Department of Health, the World Health Organization, and other trusted sources—so you can feel confident in the answers you get.
Your AI health coach interacts in English as well as isiZulu. Just type that you want to chat with a health worker and someone will contact you as soon as possible.
The AI health coach program is run by Population Services International (PSI), Wits Health Consortium, Audere and Matchboxology
Tips on how to get the most out of your health coach
Pretend you’re chatting with a friend.
Be honest. Your AI health coach is safe and private and won’t judge you.
Ask one question at a time.
Be specific with your question or comment. It will give you a better answer.
If you want a shorter or simpler answer, just say so.
Keep asking questions until you are happy–your coach won’t get tired.
If you don’t get a good answer, try asking again in a different way.
If you don’t like your coach’s advice, you can ask it to give you other options.
If you don’t believe the answer, you can ask it to explain more or give you proof.
Ask your coach anything that’s on your mind—there are no bad questions!
